- I moved. How do I change my address?
- I didn't receive an account statement. How can I order a copy?
- I will be moving temporarily. Can I update my address for a few months?
- How do I add authorized users to my account?
- My card or other credit device was lost or stolen; what should I do?
- How do I activate my credit card?
I moved. How do I change my address?
Call 1-888-876-6262 to change your address. Customer Service Associates are available 24 hours a day, 7 days a week.
I didn't receive an account statement. How can I order a copy?
You can sign in to Online Banking to view and download account statements for the last 12 months free-of-charge. You can also call 1-888-876-6262 to request a copy of your account statement, however there may be a fee for your request.
I will be moving temporarily. Can I update my address for a few months?
Yes. Simply call 1-888-876-6262 to change your address. Upon returning to your permanent residence, call us again to change your address.
How do I add authorized users to my account?
Visit Online Banking to add authorized users online. You can have up to nine authorized users on your MBNA MasterCard® credit card account, all for no extra charge some conditions may apply. You can also call 1-888-876-6262, 24 hours a day, 7 days a week, to add authorized users to your account.
My card or other credit device was lost or stolen; what should I do?
If your card or other credit device is lost, stolen, or misplaced, contact us immediately:
1-888-876-6262
Customer Service associates are standing by 24 hours a day, 7 days a week.
How do I activate my credit card?
Current Online Banking customers can sign in to Online Banking and go to My Accounts or Account Services to activate credit cards. If you aren’t an Online Banking customer, you’ll need to enroll in Online Banking. Enroll in Online Banking now